Products

• Where can I buy E.T. Fresh Jerky?

  You can purchase our delicious jerky online, 24/7 on our website, www.etfreshjerky.com, or at our retail location 12600 US-93 Hiko, Nevada 89017, USA

• What are your retail store hours?

  Our retail store is open open 7 days a week, 9AM - 6PM.

• Where is E.T. Fresh Jerky made?

  We are proud that all of our jerky products are made here, in the United States of America.

• How much does your jerky cost?

  MSRP: $7.99 - $14.99 USD

• Do you use artificial flavouring in your jerky?

  No. We pride our selves on using all natural ingredients for the best possible flavour!

Online Orders

• Can I make changes to my order once it's been submitted?

  Once your order has been submitted we cannot make changed to it. If you have an issue with yoru order please contact us as soon as you notice it and we will do our best to correct it.

• I just placed an order, how long until it ships?

  We strive to process and ship all orders within 3-business days. Holidays and weekends excluded.

• How long does shipping take?

  All orders are shipped out with USPS out of Nevada, USA. Average transit time is up to 10 business days DOmestic US, 5-12 for canada, and 8-20 days for international orders.

• Do you ship internationally?

  Unfortunately we currently only ship within the US & Canada

• Can I track my order once it's been shipped?

  Yes! You will be sent an email with tracking information once your package has been processed and shipped!

• There's an issue with the order I just received, what do I do?

  Oh no! Please contact us right away and we will work with you to correct the mixup.

• What's your return policy?

  Please contact us within 7 days of receiving your shipment and we will get in touch immediately to process your refund.

• Do extraterrestrials really exist?

  *X-Files theme music*

  We'll let you decide.